Effective Date: 15/04/2024

PB Garden Maintenance (“we,” “us,” or “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and protect the information we collect from you through our website, mobile application, and other online services (collectively, the “Services”).

Information We Collect We may collect personal information that you provide to us when you use our Services, such as:

  • Contact information (e.g., name, email address, phone number)
  • Billing and payment information
  • Information about your property and gardening preferences
  • Communications and correspondence between you and us

We may also automatically collect certain information when you use our Services, such as:

  • Device information (e.g., IP address, browser type, device type)
  • Usage information (e.g., pages visited, actions taken) Use of Information We may use the information we collect for the following purposes:
  • To provide and improve our Services
  • To communicate with you, including responding to your inquiries and providing customer support
  • To process payments and fulfill orders
  • To personalise your experience and tailor our Services to your preferences
  • To analyse trends and gather demographic information
  • To comply with legal obligations and enforce our policies

Sharing of Information

We may share your personal information with third parties in the following circumstances:

  • With service providers who assist us in operating our business and providing our Services
  • With third parties for marketing, advertising, and analytics purposes
  • In connection with a business transaction, such as a merger, acquisition, or sale of assets
  • When required by law or to protect our rights, property, or safety, or the rights, property, or safety of others

Your Choices

You may choose not to provide certain personal information, but this may limit your ability to use certain features of our Services. You can also opt-out of receiving marketing communications from us by following the instructions provided in such communications.

Security

We take reasonable measures to protect the security of your personal information, but no method of transmission over the Internet or electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.

Children’s Privacy

Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If you believe we have collected personal information from a child under the age of 13, please contact us immediately.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time by posting the revised version on our website. The effective date of the revised Privacy Policy will be indicated at the top of the page. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at paul@pbgardenmaintenance.co.uk. By using our Services, you consent to the collection, use, and sharing of your information as described in this Privacy Policy.